Shipping Policy

Processing Time:
Once you place your order, the team at PupRide quickly gets to work on packing and processing your package. Most orders are processed within 2-3 business days. Orders placed before 5 PM EST on business days are often processed the same day, while those placed after 5 PM EST or on weekends and holidays are processed within the specified time-frame.

Shipping Times:

United States: 7-12 business days via standard shipping.

Canada: 7-15 business days via standard shipping.

United Kingdom: 7-15 business days via standard shipping.

Australia: 7-15 business days via standard shipping.

New Zealand: 7-15 business days via standard shipping.

International: 7-15 business days via standard shipping.

Additional Information:
Shipping times are approximate and may vary depending on location, customs delays, and other factors outside of our control. Customers will receive a tracking number once their order is shipped to monitor their shipment's progress.

Please note that for international orders, customers are responsible for any customs and import taxes that may apply. We are not responsible for delays due to customs.